Marco Arment sums up my largest concerns about Apple in his recent post, Apple has lost the functional high ground.
Below I have quoted a few highlights (but read the whole thing yourself, it is very short).
Apple’s hardware today is amazing — it has never been better. But the software quality has taken such a nosedive in the last few years that I’m deeply concerned for its future. I’m typing this on a computer whose existence I didn’t even think would be possible yet, but it runs an OS riddled with embarrassing bugs and fundamental regressions. Just a few years ago, we would have relentlessly made fun of Windows users for these same bugs on their inferior OS, but we can’t talk anymore.
I suspect the rapid decline of Apple’s software is a sign that marketing is too high a priority at Apple today: having major new releases every year is clearly impossible for the engineering teams to keep up with while maintaining quality. Maybe it’s an engineering problem, but I suspect not — I doubt that any cohesive engineering team could keep up with these demands and maintain significantly higher quality.
I could not agree more.